Advance reservations must be scheduled during our listed dispatch hours.

BATA is no longer able to accomodate same-day ride requests.

What is an Escort?

An escort is a person who is directly involved in assisting the passenger and can ride free of charge. Any person other than an escort who is riding with the passenger is considered a guest and will be required to pay the regular fare.

Who Should Use an Escort?

Escorts are mandatory for out of town transportation for anyone requiring assistance with mobility, medication, meals, or other personal or medical needs. This includes, but is not limited to, nursing home and assisted living residents.

Escort Procedure

The escort must be picked up from the same location as the passenger and return to the same location as the passenger. The escort will be charged a regular fare for additional stops.


Our drivers are unable to assist passengers with transfers, stairs, etc. Because of this, we encourage passengers who need assistance to use an escort.